To what extent should
transnational corporations outsource the manufacture of products at the risk of
exploiting people of developing countries?
A
transnational corporation is a corporation that is registered and operates in
more than one country at a time, with headquarters in one country and
subsidiaries in other countries. These corporations draw criticisms as many
critics are under the impression that they “exhibit no loyalty to the countries
in which they are incorporated but act solely in their own best interests”. According to the World Investment
Report, there are currently approximately 40,000 transnational corporations
around the world. These companies have around 250,000 affiliates in foreign
countries. Among the countries with the greatest number of TNC bases are
Germany, Japan, Sweden, United States of America and Great Britain.
Transnational corporations are becoming increasingly wealthy and powerful; they
control two thirds of world trade in goods and services. The global outsourcing
market was at $72 billion US dollars in 2002 and was predicted to reach $100 bn
by 2005. The WIR states that "four out of five dollars received for goods
and services sold abroad by United States firms are actually earned from goods
and services produced by their foreign affiliates or sold to them”. The United
Nations Conference on Trade and Development estimated that worldwide TNCs’
profits in 1994 amounted to $175 billion US dollars, most of which was
reinvested and the rest distributed amongst shareholders.In this rapidly
expanding area, exploitation is an increasingly common phenomenon, with an
increasing number of transnational corporations outsourcing to less
economically developed countries, and using a cheaper workforce to generate
greater profits in their business.This exploitation most readily comes in the
form of financial abuse, inhumane working conditions and overexertion. Another
potential change that transnational corporations can cause for developing
countries is one of class composition in their societies. Before the factories
are brought in these countries are often dependent on agriculture and natural
resources; these countries then become more industrialised, creating a growing
working class, a small business sector and a capitalist class. With this
inevitably trade unions and working class political organisations are formed,
which often brings about industrial struggles, which can cause problems for
governments. This outsourcing also leads to deindustrialisation of advanced
industrialised economies, leading to unemployment in the company’s parent
country and therefore often bad feeling towards the company. Companies have
been encourages to do this by lifted tariffs and other protection, all of which
were criticised in May of 1996, when 3,000 representatives from 188 countries
met in South Africa for the UNCTAD- IX conference to discuss the implications
of globalisation. An African NGO Declaration for the conference stated that
“the current system of globalisation and liberalisation has had devastating
effects upon African economies. Our countries have been pushed backwards into
increasing debt, deindustrialisation, agricultural decline, environmental
degradation, poverty and deepening inequality… We oppose a system which places
growth above all other goals, including human well-being and which undermines
national economic development and social security. This global system has
resulted in an ever greater concentration of power and control over resources
into the hands of a relatively few transnational corporations and financial
institutions" Martin Khor, director of Third World Network added that
"it is the poor countries that are usually left behind because the free
trade regime that is supervised by the WTO (World Trade Organisation) is a
system that rewards those who are already strong and punishes those that are
weak…They talk of a level playing field, which means that everybody is to
follow the same rules, but when the original situation between two parties is
unequal and you apply the same rules to them, what you have is the
intensification of the inequalities". The vice-president of the
International Youth and Student Movement of the United Nations, RudoMungwashu
said that "the neo-liberal economic paradigm makes our governments unresponsive
to our basic economic and social needs, forces open our economies to the
advantage of external traders and investors, and makes African countries ever
more dependent upon the richer industrialised countries and their transnational
corporations".
Beginning
with that of information technology, global outsourcing has been going on for a
long time. Primarily, the main objective of outsourcing was making operations
within a company more efficient. However, from around the late 1990s companies
began to experiment with Business Process Outsourcing, which meant they would outsource
manufacture and in some cases design of their products so that they are free to
concentrate on branding and advertising. When outsourcing was still a novelty,
it was viewed as “little more than a ho-hum tactic aimed at reducing costs”, however it is now seen as a strategic
management tool. Today, outsourcing can be split into two categories:
“tactical” and “strategic” outsourcing; the former being in response to a
practical problem, and the latter being more in alignment with a company’s
long-term aims. “Tactical” outsourcing is often done purely in order to reduce
costs. For example, transnational corporations may choose to outsource
information technology infrastructure to save operational costs. The goals of
“strategic” outsourcing are often more dramatic, but take longer to achieve;
these often involve shifting the focal point of the organisation to activities
that have a larger impact on its success. One of the earliest recognisable
forms of outsourcing that transnational corporations put into action was
Coca-Cola’s outsource of bottle manufacture. Companies such as Coca-Cola have
moved manufacture of their products to newly industrialised countries (NIC) for
many reasons. The main reasons are based around the company’s workforce. In a
hugely expanding company, like Coca-Cola by the beginning of the 20th
Century, thousands of employees are required to produce the necessary products.
With headquarters in a more economically developed country such as the United
States of America (TNCs based in the USA are responsible for the largest share
of foreign direct investments, which amounts to $610 billion US dollars, making
the USA the biggest imperial investor), there are factors that would hugely
limit the profit made by companies such as Coca-Cola were they to manufacture
their products in the same country.These factors include government
legislation, as minimum wage is much lower in NICs than in the USA, therefore
in the USA more money would be paid to the workforce, the cost of manufacture
would increase, and overall profits would be drastically reduced. Yield is also
increased to greater extent on day to day basesin NICs, as working hours tend
to be more relaxed than in the USA. Money is also saved by companies when
outsourcing in regard to working conditions, for example generally less money
would be spent on trying to abide by health and safety regulations in NICs.
Furthermore, as well as having a cheaper workforce in NICs, TNCs often find
their workforce to be more consistent, as in many cases there is stricter
prohibition of strikes. Lastly, there are great incentives to many TNCs towards
NICs due to their offers of tax reduction. For example, many NICs offer tax
free zones to areas in which TNCs manufacture in their country, so with less
tax the company gains yet more profit. With so many advantages to moving
manufacture to NICs, it is no wonder that companies such as Coca-Cola choose to
do this, leaving them free to focus on core strategic business objectives, such
as branding and growing market share.
Transnational corporations often
have very negative impacts on countries in which they locate their factories.
While companies appear to be investing in a country and making it wealthier by
placing factories in it, the economic benefit to the host country is often
minimal due to the fact that most profits will return to the parent country.
Although locals are paid for their work in these factories, the wages will
generally be as low as the company can feasibly make them, as their main aim is
to maximise profit. Likewise the new technology that transnational corporations
bring into developing countries may seem to be a huge advantage to them, but in
reality the companies often withhold information about their technology with
fear of competition; even when it is open with the resources it has, it is
likely that people of the host country may not have the privilege of an
education into such things and therefore their industry cannot benefit entirely
from the technology. This lack of a good education that is common in many
places where TNCs set up factories also limits the jobs that companies can
offer to the local people, so people with the right set of skills are often
brought into the country, leading to a reduction in the employment
opportunities that are initially apparent when a factory is built. In fact, the
locals can be left unemployed and still affected by the companies, for example
small towns near factories are often heavily polluted, as not many precautions
are taken as this would cost money and reduce profit. Small towns such as these
can be benefitted, however, by new and further reaching transport links built
by companies, however these are limited as the companies only tend to fund this
development if it directly aids their routes and therefore will not necessarily
prove useful to local people. Another limited yet undeniable advantage of
transnational corporations outsourcing to NICs is that they often act as growth
poles for similar countries. This can drastically increase the industrial
sector of a country and lead to huge economic growth. A good example of a
transnational corporation that has outsourced to developing countries at the
risk of exploiting their people is Nike.
The
brand that is known today as Nike Inc. was founded in 1964 as “Blue Ribbon
Sports” by Bill Bowerman and Phil Knight. The company originated in Beaverton,
Oregon and this is the location of its headquarters today. The company’s
popularity was, and undoubtedly still is, driven by its marketing strategies. By
the 1970s, athletes had already been signed to Nike, and following their
success in the 1980 Olympic Games, not only was the company becoming well known
among the public, but a snowball effect was created among athletes who were
willing to advertise for Nike. Arguably the most notable marketing investment
Nike made was in Michael Jordan, whose notoriety in basketball boosted their
“Nike Air” products. Since then, such people as Tiger Woods, Lance Armstrong
and the Brazilian national soccer team have signed with the brand. Nike became
an international company in 1975 on opening an office in Taiwan. Today, Nike
acquires its products from over 800 contract factories in over 50 different
countries across the globe.
Since
becoming a transnational corporation, Nike has been under scrutiny and has
received huge amounts of criticism for not incorporating sufficient corporate
social responsibility into its overall business strategy. This is due to the
fact that Nike have not been as successful as many other American transnational
corporations at minimising negative impacts associated with outsourcing
manufacture of its products to external companies. Nike claims that it is
difficult to control what is happening in individual factories, therefore
exploitation of workers takes place at ease in a nation where unemployment is
high and employees can easily be replaced. In fact, while high quotas are set
for workers in factories, excessive overtime is required in the majority of
cases, with an average Nike worker spending over 300 hours per year longer in
the factories than Vietnam’s labour law allows. Investigations into the
response of workers show that if the workers refuse to work overtime or
complain, they are punished or given a warning, and on their third warning they
are fired. This exploitation results in the majority of workers in factories
being women under the age of 25. Reports have been made of physical abuse,
sexual abuse, salary below minimum wage and a debilitating quota system in
developing countries such as Vietnam involved in Nike’s production process.
While
Nike may claim that they are concentrated on quality and productivity, the
facts show that they predominately set up factories in developing countries for
the cheap labour costs. For example, until the late 1980s Nike manufactured
many of its trainers in South Korea. However at this time labour costs in South
Korea rose, so Nike decided to move production to Indonesia where costs were
lower. In the space of four years, the import figures of trainers from South
Korea dropped from 58,896 to 10,970. A similar movement of production took
place in the 1970s from Taiwan to China and Vietnam. Undoubtedly an additional
attraction of Indonesia, China and Vietnam would have been the illegality of
independent trade unions.
The
fact that Nike outsources the manufacture of its products means that it is free
to specialise in what it does best: brand development. Nike spends US$1 billion
on marketing the brand each year, this is equal to ten per cent of the brand’s
total revenue. This puts the company at an advantage to many competitors, but
it the amount of money put into advertising means that it is lacked elsewhere.
If Nike doubled the salaries of its 30,000 employees in Indonesia the annual
payroll would be roughly equivalent to what Michael Jordan is paid in one year
to advertise the product. This fact has brought in countless protests and some
of Nike’s expensive slogans have paid a price. For example “Just do it.”, which
was ridiculed by Oxfam Australia when making banners featuring the slogan “Just
stop it. Whose sweat is in your shoes?” Oxfam Australia has been campaigning
for Nike’s workers’ rights for thirteen years. They make an argument in
accordance to the fact previously mentioned, but in regard to Tiger Woods’ pay.
They argue that if Nike can afford to sponsor Tiger Woods for $100m, then they
can afford to pay their shoe makers enough money to sustain themselves and
their families.
Part of the argument against
Nike’s activities is the way in which other multinational corporations (MNC)
have dealt with their workers in developing countries, putting into perspective
the supposedly inacceptable treatment many of Nike’s indirect employees are
subjected to. These are indirect employees due to the subcontractors that the
company uses, who make it possible for responsibility of the manufacture of
Nike’s shoes to be taken away from Nike – which leads to Nike’s claims that
they are in the business of "marketing" shoes, not making them.
However, Nike dictates the terms to the contractor: the design, the materials,
the price it will pay, so Nike, the parent company, remains in control even
though it doesn’t legally own any of its factories. This is an area in which
many other TNCs such as Coca Cola come out stronger than Nike as they do not
use subcontractors, and therefore has been proven not to exploit its workers as
harshly as Nike. In Vietnam, Coca Cola workers are paid $80 a month andreceive
fringe benefits such as English lessons and sales training. When compared to
Nike’s 20 cents an hour or $1.60 per day, there is obvious justification to the
criticism that Nike receives. To put these wages into perspective, workers in a
Nike factory in Vietnam have claimed that the cost of three meals per day in
the location of the factory is approximately $2. This results in workers not
having enough money to feed themselves, let alone earning the means to support
their families, and the intensity of their work throws into light to the
injustice of their wages (manufacturing a pair of Nike shoes involves cutting,
stitching, shaping and packing of up to 200 components). Ninety per cent of
workers interviewed by Vietnam Labor Watch said they received extra help in
terms of money, food or housing from their families to make ends meet.
Furthermore, during the first three months of work in these factories, workers
were paid $37 per month, with Vietnam’s minimum wage at $45 per month. Nike’s
reasoning behind this figure is that Vietnamese law states that training wages
may be below minimum wage. However, this “trial period” that is allowed for by
Vietnamese law is limited at six days, not three months. In violating the
provisions regarding minimum wage, provisions regarding labour contracts and
provisions relating to the "trial period" Nike is supposedly in
triple violation of Vietnam Law.
Nike
has received a great deal of criticism from CBS News. In October of 1996, CBS
News reported statements from two female workers at a Nike Plant in Vietnam,
with lines such as “you have to meet the quota before you can go home”; “She
hit all 15 team leaders in turn from the first one to the fifteenth”; “The
physical pain didn't last long, but the pain I feel in my heart will never
disappear.” The two women were later fired for talking to the press. Other
workers reported that they are not allowed to go to the bathroom more than once
per 8-hour shift and are not allowed water more than twice per shift; that it
is a common occurrence for workers to faint from exhaustion, heat, fumes and
poor nutrition during shifts; that there is frequent verbal, physical and
sexual abuse and that corporal punishment is often used; and that health care
is inadequate (for example at one factory of 6000 employees one doctor works
for 2 hours a day while the factory is open for 20). CBS News claims that Nike
is refusing to acknowledge that these unjust occurrences are taking place.
While investigations showed that on one occasion 15 women were hit on the head
by their supervisor, Nike’s president and CEO, Philip Knight said that the
problems in Vietnam consisted solely of an incident in which one worker was hit
on the arm by the supervisor. CBS News’ Roberta Baskin said, “it turns out Nike
has a great deal to learn about what goes on inside these factories”. At Nike
Vietnam’s headquarters, a CBS News reporter approached a Nike representative,
who covered the camera and said “I have things to do”.
In
1998, Philip Knight promised to change Nike’s labour practices in Asia.Although
Nike have made changes, its critics claim that the changes they have made only
include such actions such as “staffing up its PR department to go on a
charm-offensive to seduce the public, to create confusion among concerned
people about the reality of Nike sweatshops and to sow doubts about anti-sweatshop
activists” and “using the Fair Labor Association (FLA) as a quasi-stamp of
approval for its labour policy even though in reality the FLA is still a
non-functioning organization. The FLA has not even monitored a single factory
yet, despite numerous press releases promising actions”. These critics argue
that Nike is putting on a show of acting responsibly, whilst behind closed
doors, they are “sabotaging any labour organisation that stands in its way”.
Indeed Phil Knight has retracted his donation to the University of Oregon
because the school joined the WRC, a labour group whose agenda competes with
the FLA. Nike has also supposedly threatened to stop funding any other
universities that join the WRC.
Nike’s response to confrontation in
regard to its supposedly unethically managed approach to being a transnational
corporation is this: “Because we were among the first companies and industries
to experience such scrutiny, we did not have the benefit of an established
roadmap. Instead, we had to learn a great deal through taking action based on
our best instincts, evaluating the results of those actions, and then modifying
our course based on what we learned through those experiences.” Indeed, they
claim to have modified their course to a certain extent, and figures they
provide show that over the past three years, the number of audits showing
serious, repeated violations has been at 4% or fewer, and that “the proportion
of the most severe issues has decreased the number of factories with unknown
conditions from 48% to 8%, as transparency has expanded”. After admitting that
they had not been as vigilant as they could have been in the past in regard to
monitoring working conditions, Nike launched their ‘Transparency 101’ program,
which supposedly makes the public aware of the company’s every action. Nike
also claims that they are making efforts to phase out PVC and other potentially
harmful chemicals from their products. These changes are all in alignment with
the CERES principles that Nike endorsed in November 2000 Dusty Kidd, Nike's
vice president for corporate responsibility stated that “We hope that through
this engagement with CERES, we can advance our work in environmental and social
issues”. A review from the Far Eastern Economic Review noted that in the previous
year, Nike had improved in almost every category of corporate and
issue-specific leadership.
Transnational
corporations have, to a large extent, monopolised certain branches of
production across the globe. For example, the foreign affiliates of the 23
electronics TNCs made 80% of the total electronics sales in the world in 1995.
Between the top 100 TNCs across the globe (according to value of foreign
assets) were around $3.7 trillion US dollars’ worth of assets and one sixth of
foreign direct investment across the globe.Most foreign direct investment (FDI)
originates in more economically developed countries, such as the USA and UK,
with 75% of foreign investment stocks in developed countries such as these.
Naturally, developing countries such as China receive an increasingly large
amount of FDI from these countries. China
alone received $34 billion US dollars in 1994, with its 45000 foreign
affiliates. However, as China received more investment, this gave the country
the opportunity to make foreign investments itself, and by the end of the
decade China itself had almost 1,000 transnational corporations and was
investing around $2.4 billion US dollars into foreign countries every year.
China is not alone in increasing its investments: the percentage of the flow of
investments from developing countries rose from 5% to 15% from 1984 to 1994.The
United Nations Conference on Trade and Development states that there are now many
TNCs based in developing countries, including 10 in Brazil, 9 in South Korea
and 7 in Taiwan.The huge amount of control transnational corporations are able
to take over a country are demonstrated by the activities of BHP, an Australian
TNC with nearly 50,000 employees in over 50 countries across the globe. Of its
$18 billion sales revenue, a third came from foreign affiliates, such as those
in Papua New Guinea. It was recently discovered that BHP had drafted
legislation in Papua New Guinea that prevented the country’s landowners from
suing the company for pollution and damage to the country’s gold mining
operations, making the action of trying to obtain compensation a criminal act.
A further agreement with the government of Papua New Guinea said that BHP would
be able to veto over the legislation before it was passed. Another example of a
hugely influential company is Shell.This is proven by the magnitude of its
assets in comparison to national economies: Shell’s $100.8 billion US dollars
of assets are over double New Zealand’s GDP, and triple Nigeria’s GDP.
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